Want to buy on Ananasa?
  • How should I register for an account on www.ananasa.com?
  • Why should I register an account?
  • Where do your items ship from?
  • How fast do my items arrive?
  • How do I purchase an item on Ananasa?
  • I like an item but I don’t want to buy it now?
  • How is shipping calculated?
  • I want an item, but it is out of stock
  • How do I buy something, but ship it to someone else?
  • I forgot my password, what do I do?
  • I bought an item, but it isn’t what I expected…
  • How can I pay on Ananasa.com?
  • With What currency do I pay for my purchase?
  • Is it secure?
Want to sell on Ananasa?
  • How do I Launch my store?
  • I launched a store but never got an email confirmation, what now?
  • What size should my images be?
  • Why should I add the weight of my item?
  • How do I add my items?
  • I got an order, now what?
  • How do I package my items?
  • I am a seller from a country other than the list you have, why do I have to contact you?
  • When do I get paid?
  • I am an NGO, who do I contact to get the special rate?
Still confused?
You can:

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