Ananasa's Returns Policy

We at care about giving you the best customized online shopping experience possible. We understand that some of you like to see an item physically before committing to it. Therefore, at Ananasa we want you to buy whatever you like and if you realize that it is not what you saw online send it back to us!

You have up to 7 days to return an item (from the date of delivery) and we will refund you the full price of the item minus shipping costs or you can exchange the item and buy something else from Ananasa. Please contact us at to arrange for the return. Of course please make sure not to use the item or wear it. It has to be returned in a resalable condition. All items and packaging material should be returned intact and fragile items should be packaged very well.

If you have received an item that was damaged through shipping please take a picture of the damage and send it to us within 7 days so we can arrange for pick up and the refund of your money in full (we will refund you price of the item as well as cost of shipping in this case). For damaged items you will be refunded the way you paid.

For specifc reasons, Ananasa will not accept returns on food items, swimwear, lingerie, earrings and items that are customized specifically for a sale. 


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